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Workaround | Windrose Support Knowedge Base

Workaround


Vista: Authorization Key Bug Workaround

If running either OptiLink or OptiSpider under Windows Vista, the programs will NOT remember your Authorization key from session to session (i.e. you will have to re-enter it under the File > Setup dialogue every time) UNLESS you follow the steps outlined below! Yes, there's finally a solution!

1. Go to the Start Menu. On the right hand side, "Computer" is listed. Click this. This opens Windows Explorer.

2. Navigate in Windows Explorer to the following location: C:\Program Files\OptiTools\

3. RIGHT Mouse click on OptiLink.exe. This opens the 'context menu'. Select 'Run as Administrator' in the context menu. This opens OptiLink.

I have my product key, but I can't unlock OptiLink. What's going on?

The basic diagnostic approach is to first verify that OptiLink works correctly in Demo Mode. If you can get results using 10 links at hotbot, then OptiLink is clearly getting access to the web. Then, we simply need to enter the auth key in OptiLink's File->Setup dialog and see if that works correctly. You must be connected to the internet while doing this.